Privacy Policy
At Lotus Gold Company, we are committed to protecting the privacy and security of your personal information when you use our services in compliance with KYC and AML regulations.
Information We Collect
To process gold transactions, we are legally required to collect certain personal identification documents. This includes, but is not limited to:
- Government-issued ID (Aadhaar Card, Voter ID, Passport)
- PAN Card
- Recent passport-sized photographs
- Bank account details for NEFT/RTGS transfers
How We Use Your Information
We use the collected information solely for the purpose of:
- Verifying your identity as required by local laws.
- Processing your gold valuation, exchange, or sale.
- Transferring funds securely to your bank account.
- Maintaining transaction records for taxation and compliance audits.
Data Security and Sharing
We implement strict physical, electronic, and procedural safeguards to protect your data. Your personal documents are securely stored and will never be sold, rented, or shared with third parties for marketing purposes. We only share information with government authorities when legally required to do so for tax or law enforcement purposes.
KYC and AML Compliance
Lotus Gold Company operates in strict adherence to India's Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. By using our services, you consent to the mandatory verification of your identity and the reporting of transactions as mandated by the law.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at support@lotusgoldcompany.com or visit our branch at Devaraja Mohalla, Mysuru.
Limited Use
Customer records are used for identity verification, payments, taxation, and compliance audits only.
No Data Selling
Personal documents are not sold, rented, or shared with third parties for marketing purposes.